Case study Best Western
Case study

Measure channel incrementality for better budget allocation

67 %

savings identified on Facebook

10

media platform connectors activated

100 %

budget decisions guided by actual incrementality

Industry : Hospitality

Location : France

Legal form : Cooperative

The challenges

  • Overvaluation of lower-funnel levers caused by last-click attribution in analytics tools -particularly brand search and “free” levers -to the detriment of discovery and consideration levers (upper and mid-funnel).
  • Data scattered across multiple media platforms – Google, Meta, Bing, Criteo, and Affiliation – with no unified view to analyze their combined impact.
  • A media ecosystem specific to the hospitality industry, including Tripadvisor, Trivago, and Hotel Ads, making unified management challenging.
Ecaterina Pisica E-commerce Manager

TrackAd has enabled us to optimize our advertising spend by giving us a clear view of the performance of each lever. We can now allocate our budget more strategically, investing more in the best-performing channels.

In summary, our collaboration with TrackAd has transformed the way we manage our acquisition campaigns, making us more efficient and improving our return on investment. The tool – combined with excellent customer support – has truly helped us overcome our challenges in online acquisition.

The solutions

  • Attribution of sales to levers based on their objectives and position within the conversion path, in order to identify high-incrementality levers and reallocate budgets toward the most incremental ones.
  • Campaign analysis by a data expert, including recommendations on optimization and budget reallocation.
  • Unified API import of costs and conversions from media platforms, GA4, and Qlik into TrackAd, enabling holistic performance management.
  • Implementation of specific connectors for Tripadvisor, Trivago, and Hotel Ads, with daily imports of costs, clicks, impressions, conversions, and revenue to feed consolidated dashboards.

The results

67% of Facebook budget

identified for reallocation to campaigns with high incremental potential

10 connectors

to media platforms activated

100% of decisions

on budget now guided by actual incrementality rather than last-click attribution

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